Customer Operations and Shipping Specialist, Agriculture and Seed
Location: Stockton, California, USA
Kraft Heinz, The Company
As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic master brands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love.
Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.
Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us -- and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen -- there’s one thing to do join us.
Our Culture of Ownership, Meritocracy and Collaboration
We’re not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true Our employees are our competitive advantage.
As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.
Job Description
Job Overview & Responsibilities:
This role is primarily responsible for the total execution of the Microsoft Dynamics order to bill process from receipt to invoice customer orders generation, including order entry and confirmation to ensure accurate and timely pricing, terms and invoicing. A person in this role will provide superior Customer Service every day by building strong business relationships with internal and external customers including Sales, Operations, Product Supply, Research and Development, Logistics, and Finance.
Responsibilities include:
- Understanding freight logistics and coordinating with Courier (UPS or equivalent), LTL, and Air Freight shipments with customers
- Researching and interpreting country import requirements ensuring seed meets the requirements or recommending additional testing to complete requirements
- Ensuring customers are ordering appropriate quantities, shipping efficiently and maximizing shipping capabilities and researching any inventory issues for customer shipments
- Acting as a support and resource for Sales, Marketing, Credit, Finance, Master Data, Quality and the Customer
- Notarizing documents and ensures that all exportation documentation adheres to all local regulations
- Ensuring ongoing adherence to all policies, procedures, and processes so that the results will satisfy any audit review
- Understanding and creating re-export Phytosanitary documents with the USDA
Skills/Qualifications:
- Time management, communication, research, organization, attention to detail, problem solving, innovating thinking and Microsoft Office proficiency needed
- Superior analytical and problem-solving skills; correlation, root cause and effect
- Bachelor’s Degree preferred
- Notary or ability to become Notarized
- Experience with international shipping, trade or compliance; ideally in an agricultural or seed shipment setting
- Ability to handle multiple tasks and priorities without supervision, meet established deadlines and excel in a team environment
- Must be able to deal with difficult situations tactfully and resolve conflicts effectively.
- Familiarity with Microsoft Dynamics 365 or equivalent experience with ERP systems
- Able to work independently, acting with sense of urgency and as an owner
To apply
Please click HERE to learn more and to apply online
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
More positions from: KraftHeinz Company Posted from April 3, 2020 until October 2, 2020 SeedQuest reference number: 115718 |